The Model is OBFO2 TRACKING NUMBER Q217GJ202**** I would like to get a replacement controller. Wish there was a fix. This is really sad. I only use it while at the office because it is always cold at work. Check for continuity across the fuse, just to be sure. Very unsafe. Jacalyn of Pine Bluff, AR. Biddeford electric blankets can be turned on and off directly from the thermostat, saving you from leaving the bed and unplugging it at the outlet. How BBB Processes Complaints and Reviews. DO NOT BUY A BIDDIFORD BLANKET!!!!!!!!! Turn the controller "On." All the controllers are the same. Do not ever buy this brand. No one at Biddeford will answer the phone nor return calls. If you want a quick fix attempt, just replace all the electrolytic caps. Bought TWO 3 years ago. Biddeford Blankets offering a five-year warranty but you can't use it. That is the infamy of Biddeford. Comment the review as Biddeford Blankets verified representative. Would You Like to Convert It Into Review? I unplugged them there and reattached. Biddeford models come with a 5-year warranty, so if yours is less than 5 years old, I suggest you contact Biddeford by telephone: 800.789.6441 or visit their website: http://www.biddefordblankets.com/warranty.asp. They are the digital ones that go from 1-9 and both will not turn on. This could definitely(!!) I took the blanket in, got it all set up on my bed, turned the blanket ON so that I would have a nice warm bed to get into, when I was ready for bed. This is disgusting customer service. email address [email protected] They then both displayed E. So I unplugged both from wall outlet. Biddeford has a 3yr warranty. BBB Business Profiles are subject to change at any time. I am a senior and I have a bad leg and I was counting on the warmth. i think the controller is a TC15B2 LOT #310715-*B. Left messages for three days straight, still waiting on a return call. Booklet has 3 DIFFERENT instructions for obtaining repair/replacement and can't even get internet site to email. I am very displeased that they want me to pay to ship a 4.5 lb defective blanket back to them. NOW, I WISHED I WOULD OF PAID MY BILL INSTEAD OF PURCHASING THIS JUNK BLANKET. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I went to bed that night, got into bed expecting the bed to be nice and "toasty", it was ICE COLD. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. The display always appears to be working. This is a crap product. I bought mine at Ollie's, and it was broken by January after I couldn't return it. So obviously I wasn’t changing brands. SO, here I am with the 3rd blanket and STILL THE SAME THING. I am out a heated mattress pad. Do not ever buy this brand. Make sure they are also connected to the blanket. Cannot return without authorization number, AND must pay to ship it back, according to their website. Every blanket has had the same issue. Purchase last year did not think to contact you till I place warranty on mat pad, blanket did not work would not take back at store , I purchased two of the blankets one worked fine the other does not is there anything that can be done, I would gladly return to you for another . Two weeks after that, the other side stopped working. They were ALL working. As a matter of policy, BBB does not endorse any product, service or business. Rights Reserved, You Are About to Contact PissedConsumer.com, Biddeford Blankets - Fire Nearly Killed My Family Due to Your blanket. It is really upsetting. This one though, I turned it ALL THE WAY UP, and THIS ONE DID get a LITTLE WARM, as if I had the dial on 1, instead of 9. So thank you for your helpful comment! After reading several of these complaints, I guess I should just be happy that I'm still alive and have had no fires. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All They work for a few weeks, then they only work in spots, and then they just stop working altogether. That fixed the problem. If I had only read all the problems folks had before I bought their electric blanket, I would not be writing this I too, had called customer service many many times with no return calls. It's still a nice blanket... but for 60-70 dollars, I'd never have spent it on a blanket that doesn't actually heat. They turn on then they all just start blinking red. We purchased an electric heating pad on a Friday. We’ll guide you through the process. Very bad customer service. I took the blanket back to where I purchased it. Model TC1583. I am in the same boat, second blanket and same problem. We appreciate your patience as we and everyone in our communities focus on addressing this crisis. I double checked ALL connections and plugs. I bought my blanket today. (It was cumbersome with two controllers and needing two outlets, but I figured it was a small price to pay. Mod# 0BP01 Tracking # 03-20GE1000757.. My email address is [email protected] Phone # 201 403 5355 name Lynn Grayson, My daughter said she smelled fire turns out the hested blanket I bought for Christmas had burned coils from the connection to the blanket. You will be automatically registered on our site. Biddeford is not a good company. I didn't send in the warranty registration. these blankets are not good with out the plug in.. Great Comment! Happened to me too after a month also. I've exchanged 2 of these electric throws at Kohl's. Make sure that you are plugged in all the way to the blanket part? Unplugging and replugging the power cord where it plugs into the blanket solved mine! No one answers phones or returns calls. BBB reports on known marketplace practices. Honestly I was going to just throw it out. My Husband bought me a electric blankets for Christmas a twin size it Feb 22 and it know longer work all you get is a E when putting it on.
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